Frequently Asked Questions

Everything you need to know about our peptides, purity standards, ordering and worldwide delivery.

01 What types of peptides do you produce?
We produce a broad range of research-grade peptides, including GLP-1 and dual/triple incretin agonists, growth-hormone secretagogues, repair and copper peptides, and neuro-active peptides. Every peptide is synthesised in-house by solid-phase peptide synthesis and purified by preparative HPLC.
02 What is the typical purity of your peptides?
Our standard research-grade peptides are released at 98% to 99%+ purity as determined by HPLC, with identity confirmed by mass spectrometry. The exact purity for the batch you receive is printed on its Certificate of Analysis.
03 Why are your products labelled for research use only?
Our peptides are supplied exclusively as reference materials for laboratory research. They are not medicines, foods or cosmetics, and are not intended for human or veterinary consumption.
04 What if I need technical support after purchase?
Our technical team can help with reconstitution, storage and handling questions. Contact us through the official contact page or the verified WhatsApp number shown on our website, and we will respond within one business day.
05 How do I reconstitute a lyophilised peptide?
Peptides are typically reconstituted with bacteriostatic water or sterile water. Add the solvent slowly along the vial wall to avoid foaming, do not shake, and let the powder dissolve completely. Store the reconstituted solution refrigerated and protected from light.
06 How are products packaged to ensure stability?
Each peptide is supplied as a lyophilised powder in a sealed glass vial with a tamper-evident crimp cap, packed in temperature-stable, discreet outer packaging. Lyophilised powder is stable for 24 months when stored sealed at -20 degrees Celsius.
07 Do you offer international shipping?
Yes. We ship worldwide with tracked, discreet packaging. Orders are dispatched within 24 hours on business days, and delivery times vary by destination.
08 Where do you ship from?
Orders are dispatched directly from our own manufacturing and fulfilment facility. The tracking number for your parcel is provided as soon as it leaves our warehouse.
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